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Migration Exchange 2010-2013-2016, OAB Error Outlook 2016, Exchange 2016
You want do download an Offline Adressbook OAB with a User which you migrated to Exchange 2016 at some point. You get Error “0x8004010F” while doing the Sync.
You checked all the OAB Settings on both Servers
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Get-OabVirtualDirectory |
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Server Name Internal Url External Url BUTSCHCAS1 OAB (Default Web Site) https://webmail.customer.com/oab https://webmail.customer.com/oab BUTSCHEXC2 OAB (Default Web Site) https://outlook.customer.com/OAB https://outlook.customer.com/OAB BUTSCHEXC1 OAB (Default Web Site) https://webmail.customer.com/oab https://webmail.customer.com/oab |
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Get-OfflineAddressBook | fl name,virtualdirectories |
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Name : Standard Offlineadressliste VirtualDirectories : {BUTSCHCAS1\OAB (Default Web Site)} Name : Standard Offlineadressliste (Ex2013) VirtualDirectories : {} |
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The VirtualDirectories : {} is correct. Do not change.
This will assure that the request goes the FRONTEND (Default Web Site) or BACKEND part of the IIS Setup of Exchange 2016. Leave that.
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If you messed around with Virtualdiretories of OAB > Reset it back what it was (Will only do this on 2016) |
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ERROR: The offline address book “\Standard Offlineadressliste (Ex2013)” has virtual directories specified. Run the following command to remove those virtual directories before attempting to set the GlobalWebDistributionEnabled parameter to $true: Set-OfflineAddressBook “\Standard Offlineadressliste (Ex2013)” -VirtualDirectories $null |
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Fix on all 2016 you have: Get-OfflineAddressBook | Where {$_.ExchangeVersion.ExchangeBuild.Major -Eq 15} | Set-OfflineAddressBook -GlobalWebDistributionEnabled $True -VirtualDirectories $null |
You checked all but still some pre-migrated or test users are unable to download the Offline Adressbook OAB from the 2016.
Check with Autokonfiguration
*uncheck checkbox GUESS both
* Run Test
* Check XML search <OABURL>
If you find the <OABURL>*** Line > good
If you do not find the <OABURL>*** Line > bad, you have the error we talk about
If you do not see this line in XML something is wrong and the reason you see the error led you here.
Workaround:
Move the User who has the problem 2016 side into another mailboxdatabase this will reset, per user, the OAB and maybe correct it.
new-moverequest -identity user02 -targetdatabase “mdb01” -baditemlimit 49 -Priority Emergency
Check again after move. Close and open Outlook >
Make Sure your Domain Controller (If more than one > Are synced).
Maybe Clear all APP-POOL’s Cache > recycle under IIS of Exchange 2016 (If needed).
Re-open Outlook.exe
- Incrementall will first fail
- Re-sync FULL OAB (Not incremental > Remove checkbox)
Works now perfect
Check now and you will see that NOW you have the line we talked about
